mosaix predictive dialers
Mosaix predictive dialers were conceived in the 1980's and still are produced and sold today. Predictive dialers permit an ability to call through a database list and provide live operators with an ability to speak with the prospects that are being dialed.
mosaix predictive dialers
Predictive dialers were revolutionary at one time. Formerly, a phone room
would exist of a group of people that would be handed lists. They would
go through each number, dialing the phone and then waiting for an answer. After
some 10 seconds of looking, dialing, and listening, they might hear the sound of
a disconnected number. Maybe they'd get the busy tone, or a ring that would
endure until an answering machine would kick in. Sometimes, a friendly voice
would answer only to discover that this wasn't Mr. Jones after all for his number had changed.
Predictive dialers changed this by offering an ability to feed lists to a dialing
technology that would provide the dialing of the list of phone numbers automatically.
When a connection was successful, the call would then be supplied to the operator.
This was great in that operators were spared the lost time of disconnects, busy,
and no answers on the phone.
The operator would then have the job to attempt to be fresh with each prospect that
got on the phone. They would look down at their script and the words would
begin to burn in their mind having repeated the words now some thousand times.
The prospect sensing this almost immediately states, "I'm not interested" to which they attempt to provide a reasonable defense only to hear the phone being hung up.
Day by day this goes on and over time, many operators fall like fallen soldiers,
casualties of the telemarketing war.
Now, the technology has advanced and the hottest thing available is voice broadcasting.
Voice broadcasting will offer the advantages of predictiive dialing with one huge
exception. Rather than connecting the answered call with an operator, a dynamic
recorded message will be presented. This message may be scientifically
tested against others in order that your most effective presentation is offered to your
target prospects. Once a person is moved to respond to this message, they
may simply press 1 on their phone and at that time the live operator may be introduced
to the prospect. So, the operators
only speak with those who have responded.
This produces a positive experience and allows the maximum use of live operators.
Please call Voice Broadcasting Corp and ask for Jeff Fournier, CEO at 1-800-231-5629.